At Woody Buddy, we’re committed to delivering your favorite on time. This Shipping Policy outlines the terms and process for delivery of your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • You will receive an email or SMS confirmation once your order is packed and shipped.

2. Delivery Timelines

  • Standard Delivery: 4–8 business days (depending on your location).
  • Remote Areas: Delivery may take 8–12 business days.

We work with trusted courier partners to ensure timely and secure deliveries. However, delivery timelines may vary due to factors beyond our control, such as courier delays, weather conditions, or public holidays.

3. Shipping Charges

  • Free Shipping: Available on select products or order amounts as mentioned on our website.
  • Standard Shipping Fee: Applicable for orders below the free-shipping threshold (shown at checkout).
  • Any additional charges (for remote or special delivery areas) will be displayed before order confirmation.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking ID and courier link via email or SMS.
You can use these details to track your package in real-time until it reaches your doorstep.

5. Delayed or Missing Deliveries

If your order hasn’t arrived within the estimated time frame:

  1. Check the tracking status shared via email/SMS.
  2. Contact the courier company with your tracking ID.
  3. If you still face issues, contact us directly at woodybuddyindia@gmail.com

We’ll coordinate with our courier partners and keep you updated on the status.

6. Damaged or Wrong Product Delivery

If you receive a damaged or incorrect item:

  • Notify us within 48 hours of delivery at woodybuddyindia@gmail.com with a unboxing video proof.
  • We’ll arrange a replacement or refund as per our Return & Refund Policy.

7. International Shipping

Currently, Woody Buddy ships only within India.
We are working on expanding our reach to international customers soon.

8. Address Accuracy

Please ensure your shipping address, contact number, and pincode are correct at the time of checkout.
Woody Buddy will not be responsible for non-delivery or delays caused by incorrect or incomplete address details.

9. Contact Us

For any shipping-related questions or concerns, feel free to reach us at:

 Email: woodybuddyindia@gmail.com
 Phone: 9591817182